Customer & Technical Support | Part - time | up to 220 Kč/h | Brno

Suitable for students in their 3rd year located in Brno (CZ)
Excellent written English (C1 level) — most communication will be via chat
Another language (B2+) is a plus — strong written skills especially valuable (German, Dutch, Polish, Italian, Chinese, Japanese, etc.)
Availability for 8-hour shifts according to a schedule (shifts planned 14 days in advance)
Experience in technical customer support and IT problem-solving
Multitasking and organisational skills in a fast-paced environment
Reliability, responsibility, and attention to detail
Teamwork and professional approach to work
Legal work status in the Czech Republic (EU residence or valid VISA)

Are you looking for a part-time job in Brno where you can use your language skills and gain experience in an international tech environment?

Join a global IT company and become part of the Proctoring team supporting customers during online professional IT exams.

What will you do?
Communicate with exam participants via chat and guide them through the process
⏱ Monitor online exams to ensure everything runs smoothly
Verify candidate identity and follow established procedures
Provide real-time technical support and troubleshooting
… and other related tasks

Who are we looking for?
English at professional level (C1 written & spoken)
Experience in customer support, helpdesk, or a technical environment
Good digital skills, multitasking, and reliability

What do we offer?
180 CZK/hour with increase up to 220 CZK/hour based on performance
Friendly team and modern offices in Brno – Technological Park
Experience in an international IT company (great for your CV)

Start: October 2026
Contract: Part-time (temporary staff via Grafton Recruitment)
8 hous shifts, 2-3 days a week, MON - FRI only - Shift 1. 7:30 - 15:30 , Shift 2. 8:00 - 16:00, Shift 3. 10:00 - 18:00, Shift 4. 13:00 - 21:00

Send us your CV — we look forward to hearing from you!

Hourly rate up to 220 CZK (based on performance)
Paid vacation days — even on a part-time contract
1,200 CZK bonus for public holiday shifts + extra day off
Friendly, international team and supportive work environment
Free refreshments at the workplace
Experience in a global IT company — great addition to your CV